Customer Love in a word

Making the difference with more personal customer relationships

Dual expertise

dedicated to designing and delivering customer experiences
sources of satisfaction and lasting commitment

Customer relationship consulting

Our mission is to work with you at every step to design your customer relationship approach to:

  • Define the experience you want to offer your customers
  • Choose the right appropriate tools for your company
  • Measure your customer relationship performance precisely

Outsourcing the customer relationship

We elaborate and implement outsourced customer relationship solutions to:

  • Grow your sales
  • Collect data about your contacts
  • Involve and accompany your customers at every step of the sales process

We implement innovative approaches

We develop innovative test & learn processes and models to meet your performance objectives and business challenges efficiently for the long-term.

Personalized for each of your projects

With creativity and pragmatism, we provide customized solutions that corresponds to who you are, to distinguish you from the competition with the most demanding level of excellence.

And especially :
with love !

Our professional vision is based on people, with a focus on human aspects and sincere love for customers. Every human link is a potential source for positivity, value creation, and durable satisfaction.

Your specialist for remote customer relationships,
Amicio is the French benchmark in many sectors

Banking & insurance

We help traditional players, neo-banks, and
neo-insurance companies establish closer proximity with their customers


Our teams are your brand ambassadors to make every customer contact an exclusive and irreproachable experience

Health & well-being

We accompany all types of companies, from health insurance companies to pharmaceutical laboratories, and paramedical manufacturers


We are dedicated to offering
customer relationship services
that are effective and innovative
to help refine our knowledge about
your customers throughout their journey.

Tourism & leisure

Our extensive experience in this
fast-changing sector enables us
to set up new types of services
while maintaining complete control
over your needs and challenges

Working at Amicio

When you join Amicio, you become part of a team of people who are passionate about customer relationships.

We constantly strive to be seen as the human-sized reference in customer relationships that considers our own employees’ satisfaction and professional fulfilment as a driver of long-term performance.

Our corporate commitments

Amicio has always defended human values. Those values led us to make a strong commitment for sustainable development.

  • Programs to support our employees’ health, well-being, and personal fulfilment
  • Commitments to promote equal opportunity and defy all forms of discrimination
  • Balanced and sustainable procurement and supplier relations policies
  • Actions to reduce CO2 emissions