Customer Love in a word
Making the difference with more personal customer relationships
Dual expertise
dedicated to designing and delivering customer experiences
sources of satisfaction and lasting commitment
Customer relationship consulting
Our mission is to work with you at every step to design your customer relationship approach to:
- Define the experience you want to offer your customers
- Choose the right appropriate tools for your company
- Measure your customer relationship performance precisely
Outsourcing the customer relationship
We elaborate and implement outsourced customer relationship solutions to:
- Grow your sales
- Collect data about your contacts
- Involve and accompany your customers at every step of the sales process
We implement innovative approaches
We develop innovative test & learn processes and models to meet your performance objectives and business challenges efficiently for the long-term.
Personalized for each of your projects
With creativity and pragmatism, we provide customized solutions that corresponds to who you are, to distinguish you from the competition with the most demanding level of excellence.
And especially :
with love !
Our professional vision is based on people, with a focus on human aspects and sincere love for customers. Every human link is a potential source for positivity, value creation, and durable satisfaction.
Your specialist for remote customer relationships,
Amicio is the French benchmark in many sectors
Banking & insurance
We help traditional players, neo-banks, and
neo-insurance companies establish closer proximity with their customers
Luxury
Our teams are your brand ambassadors to make every customer contact an exclusive and irreproachable experience
Health & well-being
We accompany all types of companies, from health insurance companies to pharmaceutical laboratories, and paramedical manufacturers
E-commerce
We are dedicated to offering
customer relationship services
that are effective and innovative
to help refine our knowledge about
your customers throughout their journey.
Tourism & leisure
Our extensive experience in this
fast-changing sector enables us
to set up new types of services
while maintaining complete control
over your needs and challenges
Our latest articles
Working at Amicio
When you join Amicio, you become part of a team of people who are passionate about customer relationships.
We constantly strive to be seen as the human-sized reference in customer relationships that considers our own employees’ satisfaction and professional fulfilment as a driver of long-term performance.
Our corporate commitments
Amicio has always defended human values. Those values led us to make a strong commitment for sustainable development.
- Programs to support our employees’ health, well-being, and personal fulfilment
- Commitments to promote equal opportunity and defy all forms of discrimination
- Balanced and sustainable procurement and supplier relations policies
- Actions to reduce CO2 emissions
